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Intercultural Bibliography

Carr-Ruffino, N. (1996). Managing Diversity: People skills for a multicultural workplace. International Thompson Publishing.

Diller, J.V. (1999). Cultural diversity: A primer for the human services. Belmont,CA: Brooks/Cole Wadsworth.

DuBray, W., and associates. (1993). Mental health interventions with people of color. Minneapolis: West Publishing Co.

Gardenswartz, L, & Rowe, A. (1998). Managing diversity: A complete desk reference and planning guide. New York: McGraw-Hill.

Katz, J.H. (1978). White Awareness: Handbook for anti-racism training. Norman.OK: University of Oklahoma Press.

Kochman, T. (1981). Black and white: Styles in conflict. Chicago: University of Chicago Press.

Landis, D., & Bhagat, R.S. (Eds.). (1996). Handbook of intercultural training. 2nd ed. Thousand Oaks, CA.: Sage Press.

Landrine, H. & Klonoff, E. A. (1996). African American Acculturation: Deconstructing race and reviving culture. Thousand Oaks, CA: Sage Press.

Lester, J.S. (1994). The future of white men and other diversity dilemmas. Berkley,CA: Conari Press.

Salett, E. P., & Koslow, D. R. (Eds.). (1994). Race, Ethnicity, and Self: Identity in Multicultural Perspective. Washington DC: National Multicultural Institute.

Stewart, E. C. & Bennett, M.J. (1991). American cultural patterns: A cross-cultural perspective. Yarmouth, ME: Intercultural Press.

Storti, C. (1990). The art of crossing cultures. Yarmouth, ME: Intercultural Press.

Thomas, R. R., Gray, T.I., Jr., & Woodruff, M. (1992). Differences do make a difference. Atlanta, GA: The American Institute for Managing Diversity.



Cross-Cultural Communication


Adams, T. L. (1997). Follow the yellow brick road: Using diffusion of innovations theory to enrich virtual organizations in cyberspace. Southern Communication Journal, 62, 133-148.

Alba, R.D. (1978). Ethnic networks and tolerant attitudes. Public Opinion Quarterly, 42, 1-16.

Alter, C. (1990). An exploratory study of conflict and coordination in interorganizational service delivery systems. Academy of Management Journal, 33. 478-502.

Carbaugh, D. (1988). Comments on "culture" in communication inquiry. Communication Reports, 1. 38-42.

Chen, G.M., and Starosta, W.J. (1996). Intercultural communication competence: A synthesis. Communication Yearbook, 19,

Craig, K.M., & Feasel, K.E. (1998). Do solo arrangements lead to attributions of Tokenism? Perceptions of selection criteria and task assignments to race and gender solos. Journal of Applied Social Psychology, 28. 1810-1836.

Dana, R.H. (1998). Cultural competence in three human service agencies. Psychological Reports, 83. 107-112.

Everett, J.L. (1994). Communication and sociocultural evolution in organizations and organizational populations. Communication Theory, 4. 93-110.

Fink, E.L., and Chen, S.S. (1995). A Galileo analysis of organizational culture. Human Communication Research, 21, 494-521.

Gersick, C.J.G. (1990) Trade-offs in managing organizational culture. Communication Yearbook, 13, 149-155.

Gil, A.G., and Vega, W.A. (1996). Two different worlds: Acculturation stress and adaptation among Cuban and Nicaraguan families Journal of Social and Personal Relationships, 13, 435-456.

Gonzales, R. (1990). Mexican "otherness" in the rhetoric of Mexican Americans. Southern Communication Journal, 3, 276-291.

Gudykunst, W.B. (1989). Culture and the development of interpersonal relationships. Communication Yearbook, 12, 215-354.

Hurtado, A. (1994) Does similarity breed respect? Interviewer evaluations of Mexican-descent respondents in a bilingual survey. Public Opinion Quarterly, 58, 77-95.

Kabfleisch, P. J., and Davies, A. B. (1991). Minorities and mentoring: Managing the multicultural institution. Communication Education, 40, 266-271.

Lewis, L., and Siebold, D.R. (1996). Communication during intraorganizational innovation adoption: Predicting users’ behavioral coping responses to innovations in organizations. Communicaton Monographs, 63, 131-157.

Manusov, V., Winchatz, M.R., and Manning, L.M. (1997). Acting out our minds: Incorporating behavior into models of stereotype-based expectancies for cross-cultural interactions. Communication Monographs, 64, 119-139.

McClendon, M.J. (1985). Racism, rational choice, and white opposition to racial change: A case study of busing. Public Opinion Quarterly, 49. 214-233.

Moon, D. G. (1996). Concepts of "culture": Implications for intercultural communication discourse. Communication Quarterly, 44, 70-84.

Mor-Barak, M, & Cherin, D.A. (1998). A tool to expand organizational understanding of workforce diversity: Exploring a measure of inclusion-exclusion. Administration in Social Work, 22. 47-64.

Moscovi, S. (1991). Silent majorities and loud minorities. Communication Yearbook, 14, 298-308.

Reese, S. D., Danielson, W.A., Shoemaker, P.J., Tsan-Kuo, Hsu, H.L. (1986.) Ethnicity-of-interviewer effects among Mexican-Americans and Anglos. Public Opinion Quarterly, 50, 563-572.

Richard, O. C., & Kirby, S. L. (1998). Women recruits’ perceptions of workforce diversity program selection decisions: a procedural justice examination. Journal of Applied Social Psychology, 28. 183-188.

Roth, N.L., Hunt, T, Stavropoulous, M., & Babik, K. (1996). Can’t we all just get along? Cultural variables in codes of ethics. Public Relations Review, 22. 151-161.

Sackman, S.A. (1990). Managing organizational culture: Dreams and possibilities. Communication Yearbook, 13, 114-148.

Schuter, R. (1990). The centrality of culture. Southern Communication Journal, 55, 237-249.

Zorn, T.E, and Violanti, M.T. (1996) Communication abilities and individual acheivement in organizations. Management Communication Quarterly, 10, 139-167.


Short Bibliography
Evaluation of diversity or intercultural training/programs

Bennett, M. J. & Hammer, M. R. (1998). The intercultural development inventory manual. Portland, OR: Intercultural Communication Institute.

Blake, B.F., Heslin, R., and Curtis, S.C. (1995). Measuring impacts of cross-cultural training. In D. Landis and R.S.Bhagat, (Eds.), Handbook of intercultural training, 2nd edition. (pp.165-184). Thousand Oaks: Sage Publications.

Brislin, R. (1993). Understanding culture’s influence on behavior. Some methodological concerns in intercultural and cross-cultural research. (ch. 3, pp. 59-94). New York: Harcourt Brace College Publishers.

Brislin, R., & Yoshida, T. (1994). Intercultural Communication Training: An introduction. Thousand Oaks, CA: Sage Publications Inc.

Delpit, L. (1995). Other people’s children: Cultural conflict in the classroom. See Cross-cultural confusions in teacher assessment, pp. 135-151. New York: The New Press.

Dinges, N., and Baldwin, K.D. (1996). Intercultural competence: A research perspective. In D. Landis and R.S.Bhagat, (Eds.), Handbook of intercultural training, 2nd edition. (pp. 106-123). Thousand Oaks: Sage Publications.

Gardenswartz, L., and Rowe, A. (1998). Managing Diversity: A complete desk reference and planning guide, revised edition. See ch. 11, Conducting a diversity audit, and Ch. 14, Evaluation and measurement: Tracking the effects of diversity initiatives. New York: McGraw-Hill.

Landrine, H, and Klonoff, E.A. (1996). African American acculturation: Deconstructing race and reviving culture. See chapter 7, Development and cross-validation of the African American acculturation scale. Thousand Oaks, CA: Sage Publications Inc.

Loden, M., and Rosener, J.B. (1991). Workforce America! Managing diversity as a vital resource. See pp. 209-215. Homewood, IL: Business One Irwin.

Orbe, M.P. (1995). African American communication research: Toward a deeper understanding of interethnic communication. Western Journal of Communication, 59, 61-78.

Paige, R. M. (1995). Intercultural trainer competencies. In D. Landis and R.S.Bhagat, (Eds.), Handbook of intercultural training, 2nd edition. (pp. 148-164). Thousand Oaks, CA: Sage Publications Inc.

Simons, G.F., and Tulin, D.P. (1991). The questions of diversity: Assessment tools for organizations and individuals, 3rd edition. Amherst, MA: ODT Inc.


Candia Elliott, Diversity Training Associates
R. Jerry Adams, Ph.D., Evaluation and Development Institute
Suganya Sockalingam, Ph.D., Office of Multicultural Health, Department of Human Resources, Oregon
September 1, 2010

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